Privacy

Last updated: 9 August 2026

Aven is a shop based in Akbeh, Zgharta, Lebanon. If you have a question about anything here, email info@aven961.com or call +961 70 930 309.

What we collect

When you place an order

• Your name
• Email address
• Phone number
• Delivery address
• What you ordered, and the total

We need all of these to deliver the order and to reach you if something is wrong with it. We do not collect card details — every order is paid in cash to the courier, so no payment information ever passes through this site.

When you create an account

Your email address and name. If you sign in with Google we receive your name and email address, nothing more. We never see your Google password, and we do not receive anything else from your profile — no contacts, no files, no photos.

When you send us a message

The name, email, phone number and message you type into the contact form, so we can answer you.

In your browser

Your basket and wishlist are stored on your own device using local storage, not on our servers. Clearing your browser data removes them. We use no advertising cookies and no analytics — we do not track which pages you visit.

Who else sees it

We keep this list short on purpose. Your data reaches:

• Supabase — hosts our database and manages sign-ins. Orders, accounts and messages are stored there.
• Google — only if you choose to sign in with it, and only to confirm who you are.
• Google Fonts and jsDelivr — serve the typefaces and one code library this site uses. Loading them means your IP address is visible to those services, as it is on most of the web.
• Our courier — receives your name, address and phone number so they can hand you the parcel.

We do not sell your data, share it for advertising, or pass it to anyone not listed above.

How long we keep it

• Orders — kept as our record of sale. Ask and we will remove yours.
• Account details — until you ask us to delete the account.
• Messages — kept while we deal with your question, then removed periodically.

Deleting your data

You can have everything we hold about you erased. Two ways:

• Email us at info@aven961.com from the address on your account, with the subject "Delete my data". We will remove your account, your order history and any messages you have sent within 30 days and confirm by email when it is done.
• WhatsApp or call +961 70 930 309 and ask. We may check a detail from a past order to confirm it is you.

If you signed in with Google, deleting your Aven data does not touch your Google account — you can also remove Aven's access at myaccount.google.com/permissions at any time.

One exception: where we are legally required to keep a record of a completed sale, we will keep the minimum needed and delete the rest.

Your rights

You can ask us to:

• Tell you what we hold about you
• Correct anything wrong
• Delete it, as described above
• Send you a copy of it

Use the same contact details. We answer within 30 days and do not charge for it.

Security

Data is held in Supabase with access rules that mean one customer cannot read another's orders or messages. Traffic to this site is encrypted. No system is perfect, and we will not pretend otherwise — if anything happens that puts your data at risk, we will tell the people affected.

Children

This shop is not aimed at children, and we do not knowingly collect data from anyone under 16. If you believe a child has given us their details, tell us and we will remove it.

Changes

If this policy changes we will update the date at the top. Substantial changes will be mentioned on the site.

Read the terms and returns policy